Privacy Policy (English version – for information purposes only)

Provider: Samuel Metzger Tandemflüge Brunnenmatt 9 6064 Kerns Switzerland

Contact: Phone: +41 79 886 60 72 Email: info@tandemflug-pilatus.ch

Legal form: Sole proprietorship Responsible person: Samuel Metzger

1. Introduction We are pleased that you are visiting our website Tandemflug-Pilatus.ch. Protecting your personal data is very important to us. This Privacy Policy explains what data we collect, how we use it, and what rights you have. We treat your personal data confidentially and in accordance with applicable Swiss data protection laws and – if applicable – the EU General Data Protection Regulation (GDPR).

2. Data Controller The data controller is: Samuel Metzger Brunnenmatt 9 6064 Kerns, Switzerland Email: info@tandemflug-pilatus.ch Phone: +41 79 886 60 72

3. Collection and storage of personal data

a) Server Logfiles When you visit our website, your browser automatically transmits data to our server (e.g., IP address, time of access, browser version, operating system). This data is used to ensure the proper operation of the site and is not linked directly to individuals.

b) Contact Forms (WPForms) If you contact us via a form, we collect the information you provide (e.g., name, email). This data is used solely to respond to your inquiry and is not shared with third parties without your consent.

4. Cookies Our website uses cookies to improve usability. You can configure your browser to notify you of cookies or reject them. Deactivating cookies may restrict website functionality.

5. Plugins and tools

We use, among others:

• WPForms: For contact forms.

• Elementor & Elementor Pro (+ Addons): For layout/design purposes, no personal data shared externally.

• WP Mail SMTP: For sending emails securely via SMTP (Infomaniak).

• Amelia: For managing bookings. Data such as name, contact, and flight time are collected and stored. Bookings are synced with the pilot’s Google Calendar.

• Google Calendar: Data may be processed in the USA. Standard contractual clauses are in place.

• UpdraftPlus / All in One WP Migration: Creates encrypted backups which may contain personal data.

• WP Statistics: Tracks anonymized visitor data.

• Redirection: May store IP addresses to analyze link errors.

• Other plugins such as Classic Editor, Perfmatters, Loco Translate, etc., do not process visitor personal data to our knowledge.

6. Data Security We take appropriate technical and organizational measures to protect your data (e.g., SSL encryption).

7. Data Sharing Your personal data is only shared if:

• you have given explicit consent,

• it is required to fulfill a contract,

• we are legally obliged, or

• we have a legitimate interest not outweighed by your rights.

8. Your Rights You have the right to:

• Access your stored data

• Request correction or deletion

• Restrict processing

• Receive your data in a portable format

• Object to data processing

Right to complain: If you believe your data is being unlawfully processed, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch

9. Retention period We retain personal data only as long as necessary for the stated purposes or as required by law.

10. Validity of this Privacy Policy Effective as of: 07.07.2025 Future updates may be required due to legal changes or updates to our website.

Note: The English version is for informational purposes only. The legally binding version is the German original.